terms of service for Promote Music Agency

Effective Date: October 17th, 2024

Welcome to Promote Music LLC ("we," "us," "our"). By using our Website, services, or engaging in business with us, you agree to these Terms of Service. Please read them carefully to understand your rights and responsibilities.

Trademarks and Copyrights

Copyright Protection

  • All content on this Website, including but not limited to text, graphics, logos, designs, videos, and other materials, is the exclusive property of Promote Music LLC and is protected under copyright laws.

  • Unauthorized use, copying, modification, or distribution of any Website content is strictly prohibited.

  • Infringements will result in prosecution under international copyright law and the Digital Millennium Copyright Act (DMCA).

Trademarks

  • The trademarks and service marks of Promote Music LLC, including our logos, designs, and branding, are protected under trademark law.

  • Unauthorized use of our trademarks is prohibited.

Prohibited Actions

  • Modifying, publishing, transmitting, transferring, or creating derivative works from any content on this Website without prior written authorization is strictly prohibited.

  • The site is equipped with active and passive anti-theft measures to protect our intellectual property.

No representation or warranties; limitations on liability

  • All services are provided "as is," with no warranties, express or implied. This includes but is not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

  • The Website may contain typographical errors, inaccuracies, or outdated information, which may change without notice.

  • Promote Music LLC is not liable for any damages arising from the use or inability to use our services, including direct, indirect, incidental, punitive, or consequential damages.

refund policy

  • Refunds are not available for ad campaigns and music video production services.

  • If a client is dissatisfied with a service, we will make every effort to resolve the issue. Full refunds may be offered on a case-by-case basis at our discretion.

  • Inactivity or pausing of promotional services will not be compensated.

Dispute resolution

  • Any disputes will be resolved through mediation or arbitration in Los Angeles, California, in accordance with applicable laws.

turnaround times

  • Turnaround times for campaigns and services vary by client and project complexity. These timelines will be communicated during the onboarding process.

social media disclaimer

  • Promote Music LLC is not affiliated with Instagram, Facebook, YouTube, Spotify, or any other social media platforms.

  • Clients must comply with platform guidelines and applicable laws. Use of our services is at your own risk.

  • Streams and engagements from campaigns such as playlisting, influencer marketing, YouTube, and radio are based on averages derived from case studies and cannot be guaranteed.

  • We do not use bots or artificial means to inflate streams or engagement. Any warnings from DSPs about superficial streaming will be investigated, but we are not liable for prior or concurrent third-party activities that violate platform rules.

  • Promote Music LLC is not responsible for account bans, takedowns, or penalties due to platform policy violations.

confidentiality and non-disclosure

  • Both Promote Music LLC and the client agree to maintain strict confidentiality regarding all business dealings.

  • This includes refraining from publicly discussing or reviewing transactions without written consent.

client responsibilities

  • Clients are responsible for thoroughly reviewing and understanding the services they are purchasing.

  • Content must comply with all platform rules and copyright laws.

  • Clients are encouraged not to engage in superficial streaming practices, as this may lead to penalties from DSPs or distributors.

liability and external collaboration

  • Promote Music LLC is not liable for any outcomes or consequences of services rendered by third-party providers before, during, or after our engagement.

  • If the client has used services involving bots, fake streams, or other superficial streaming practices, we are not responsible for any takedowns or penalties issued by DSPs or distributors.

  • We strongly recommend against working with multiple promotional companies simultaneously to avoid conflicts or complications.

broadcast submission service

  • While we offer services such as song, music video and beat submissions to playlists, influencer marketing, social media campaigns, YouTube campaigns, and radio, airplay and specific engagement levels are not guaranteed.

  • All trademarks referenced belong to their respective owners. We are not affiliated with BET, Revolt, Chum TV, Viacom, FUSE, Music Choice, or similar entities.

acceptance of terms

  • By engaging with Promote Music LLC or using our services, you accept these Terms of Service.

  • It is your responsibility to periodically review these Terms for updates or changes. Continued use of our services after changes constitutes acceptance of the revised Terms.

Contact Us

For questions or concerns regarding these Terms of Service, please contact us at:
Email: info@promotemusic.net
Phone: +1 (213) 338-5968

Thank you for choosing Promote Music LLC. We are committed to your success in the music industry.